Terms of Service
Subject to the terms and conditions of this Agreement, the Service is provided solely for User's own personal use, and not for the use or beneﬁt of any third party. Artzila.com may change, suspend or discontinue the Services at any time, including the availability of any feature, or content. Artzila.com may also impose limits on certain features and services or restrict User's access to parts or all of the Services without notice or liability. User certiﬁes to Artzila.com that if User is an individual (i.e., not a corporation) User is at least 18 years of age. User also certiﬁes that it is legally permitted to use the Service, and takes full responsibility for the selection and use of the Service. This Agreement is void where prohibited by law, and the right to access the Service is revoked in such jurisdictions.
Artzila.com reserves the right, at its discretion, to modify this Agreement at any time by posting a notice on the Site, or by sending User a notice via e-mail or postal mail. User shall be responsible for reviewing and becoming familiar with any such modiﬁcations. Use of the Service by User following such notiﬁcation constitutes User's acceptance of the terms and conditions of this User Agreement as modiﬁed.
In order to enjoy all the beneﬁts of Artzila.com, User must register and become a member ("Member"). Membership requires that User register on the Site (including by ﬁlling-out all required personal information) and making a ﬁrst purchase ("Products") through the Site. User may opt out of marketing and promotional emails. User may cancel their membership at any time by sending email or canceling online from the Artzila.com web page. User may not select a user name that is vulgar, offensive, obscene or attempts to impersonate another person. User may never use another's Artzila.com account without permission from that user. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Artzila.com immediately of any breach of security or unauthorized use of your account. Although Artzila.com will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Artzila.com or others due to such unauthorized use.
4. CONTENT AND COPYRIGHT POLICY
If you submit, post, upload, display, or sell all information, images, pictures, data, text, photographs, graphics, messages, or other materials ("Content") via Site, you grant Artzila.com a perpetual, irrevocable, worldwide, royalty-free, and exclusive license (and sub-licensable) to use and archive the Content in accordance with or as reasonably contemplated by this Agreement. When you post, submit, or upload Content on the Site you represent and warrant that:
1. you own all copyright in the Content, or if you are not the owner, that you have permission to use the Content, and that you have the right to display, reproduce and sell the Content as Artzila.com products. You license Artzila.com to use and sub-license the Content in accordance with this Agreement;
2. You and your Content do not and will not infringe the intellectual property rights or other rights of any person or entity, including copyright, moral rights, trade mark, patent or right of privacy. Artzila.com reserves the right to review, and if necessary remove, any Content from the website or to cancel your account at its sole discretion, either because that content breaches this Agreement or any applicable laws, or otherwise. This means that you, and not Artzila.com, are entirely responsible for all Content that you upload for sale as products, post, email, transmit or otherwise make available via the Services. If you believe that Content or other material residing on or accessible through the Artzila.com Service infringes your copyright, please send a notice of claimed copyright infringement to us.
5. RESPONSIBILITY OF SITE MEMBERS AND VISITORS
Violation of any of these agreements will result in the termination of your Artzila.com account. Artzila.com and its employees shall have the right (but not the obligation) in their sole discretion to prescreen, refuse, or remove any Content that is available via the Artzila.com Services. Without limiting the foregoing, Artzila.com and its employees shall have the right to remove any Content. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by Artzila.com or submitted to Artzila.com, including without limitation information in Artzila.com collaborations, posts and in all other parts of the Artzila.com Services.
Without limiting other remedies, we may limit, suspend or terminate our Service and user accounts, prohibit access to our Site, delay or remove hosted Content, and take technical and legal steps to keep users off the Artzila.com website if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies. We also reserve the right to cancel unconﬁrmed accounts or accounts that have been inactive for extended periods of time.
6. PAYMENTS AND FEES
Artzila.com may save Member's credit or debit card information and use it for all future shipments and charges which will automatically be charged to the saved card, unless Member notiﬁes Artzila.com through the website or e-mail. Artzila.com currently accepts the following credit cards at this time: American Express, VISA and MasterCard.
When you purchase a Product, or use a Service that has a fee, you will be charged then current fees, which we may change from time to time. Changes to our fees are effective after we provide you with at least fourteen (14) days' notice by posting the changes on the Site, e-mail notiﬁcation, or by other means. We may choose to temporarily change the fees for our services for promotional events or new Services, and such changes are effective when we post the temporary promotional event or new Service on the Site. The sale will be submitted for processing as soon as you click on the "conﬁrm" button. You will then receive an e-mail from us. By placing an order through the Site, you are conﬁrming that you are legally entitled to use the means of payment tendered and, in the case of card payments, that you are either the cardholder or have the cardholder's express permission to utilize the card to effect payment.
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of refusing or suspending any transaction after processing has begun. Unless otherwise stated, all fees and payments are quoted in Canadian. Dollars. User is responsible for paying all fees, payments and applicable taxes associated with our Site and Services.
After receiving your order you will receive an e-mail from us conﬁrming the details, description and price for the Products ordered together with some information on your rights to return your goods. Payment of the total price plus delivery must be made in full before dispatch of your Products.
7. LOCAL TAXES
User is responsible for all sales taxes (as applicable).
8. SHIPPING AND RETURN
Purchases are subject to Artzila.com Refund Policy. Restocking fees may apply. The risk of loss and title for Products ordered by Member shall pass to Member upon delivery of the items to the carrier. Artzila.com reserves the right, and Member hereby authorize Artzila.com to, charge Member for any damages up to the purchase price of the damaged Product(s). Replacement of products and credits to Member's account for Products claimed as damages or not received are subject to Artzila.com investigation and discretion.
9. DESCRIPTION OF PRODUCTS
While many component parts of our Products are standard, all Products available for purchase are described on their speciﬁc design page on our Site. We always try to represent each art piece as accurately as possible via photography and copy points provided by employees, artists or photographers.
We have a policy of continuous Product development so we can provide you with what we consider the best design combined with best performance, and thus reserve the right to amend the speciﬁcations of Products, their price, packaging and any Service associated at any time, without prior notice. Before ordering, we thus invite you to have a close look at the Product description and design. We use our best efforts to provide you with the best images and description, but unfortunately cannot guarantee that colours and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate.
10. PURCHASE OF PRODUCTS
Your order represents an offer to us to purchase a Product which is accepted by us once we have sent you an email order conﬁrmation. Any Products on the same order which we have not conﬁrmed in an order conﬁrmation e-mail do not form part of that contract.
Artzila.com shall under no circumstances be held liable for any special losses due to speciﬁc circumstances of the customer, indirect or consequential losses or wasted expenditure.
Orders are placed and received exclusively via the Site. Before ordering from us, it is Member's responsibility to check and determine full ability to receive the Products. Correct address and postal code/zip code, up-to-date telephone number and e-mail address are absolutely necessary to ensure successful delivery of your Products. All information asked on the checkout page must be ﬁlled in precisely and accurately. Artzila.com will not be responsible for missed delivery because of a wrong delivery address or an inappropriate phone number.
Should you like to ask for a change in the delivery address, notify change in a phone number or any other special requirements, contact Artzila.com via e-mail.
We deliver to most places in the world. Delivery prices may vary depending on delivery location, and additional charges may be added to the order for remote or difﬁcult to access locations that require special attention. Standard delivery charges are shown on our checkout page; however we reserve the right to advise you of any additional delivery charges that apply to your speciﬁc delivery address.
Delivery lead time may vary however we aim to supply products within Canada within 7-14 working days of acceptance of order. Products sold outside Canada will normally be delivered within 20 working days of acceptance of order. We cannot guarantee delivery dates and accept no responsibility, apart from advising you of any known delay, for products that are delivered after the estimated delivery date.
This is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and conﬁrming order are subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make delivery of your product as simple for you as possible.
Depending on the location for the delivery different carriers and services might be used to deliver your order, but all will be well vetted and of proven reliability. The Products will be your responsibility from the time of delivery. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges
If you have a dispute with one or more Users, you release us (and our ofﬁcers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. You agree that Artzila.com has no control over and does not guarantee the delivery of the advertised collaborations and that Artzila.com shall be released from any and all damages resulting from the failure to receive any beneﬁts of an anticipated collaboration.
13. TRADE MARKS
If you use any of our trade marks in reference to our Products or Services, you must include a statement attributing that trade mark to us. You must not use any of our trade marks in or as the whole or part of your own trademarks; in connection with activities, Products or Services which are not ours; in a manner which may be confusing, misleading or deceptive; or in a manner that disparages us or our information, products or services (including this Site).
You will indemnify and hold us (and our ofﬁcers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
15. LAW AND JURISDICTION
If a dispute arises between you and Artzila.com, we strongly encourage you to ﬁrst contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.
Contracts for the purchase of Products through our Site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) must be resolved by a court located in the Province of Ontario. Any dispute or claim arising out of or in connection with Agreement or its formation (including non-contractual disputes or claims) will be subject to the nonexclusive jurisdiction of the courts of the Province of Ontario.
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.
We may amend this Agreement at any time by posting the amended terms on this Site. Except as stated elsewhere, all amended terms shall automatically be effective thirty (30) days after they are initially posted.
This Agreement may not be otherwise amended except in writing signed by you and Artzila.com. This Agreement sets forth the entire understanding and agreement between you and Artzila.com with respect to the subject matter hereof.
It is our policy to respect your privacy regarding any information we may collect while operating our website.
1. PERSONAL INFORMATION
Before using certain parts of any Artzila.com or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address, phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulﬁll your orders, to communicate with you about your order and Artzila.com, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
By registering at Artzila.com, you agree that all information provided in the registration data is true and accurate and that you will maintain and update this information as required in order to keep it current, complete, and accurate. Artzila.com may collect statistics about the behavior of visitors to its website. Artzila.com may display this information publicly or provide it to others. However, Artzila.com does not disclose personal information other than as described here.
If you are a registered user of a Artzila.com website and have supplied your email address, Artzila.com may occasionally send you an email to tell you about new features, new products, solicit your feedback. Artzila.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction personal information.
2. DISCLOSURE OF INFORMATION
Artzila.com discloses personal information only to those of its employees, contractors and afﬁliated organizations that need to know that information in order to process it on Artzila.com behalf or to provide services available at Artzila.com website, and that have agreed not to disclose it to others. Some of those employees, contractors and afﬁliated organizations may be located outside of your home country.
Artzila.com will not rent or sell personal information to anyone. Other than to its employees, contractors and afﬁliated organizations, as described here, Artzila.com discloses personal information only in response to court order or other governmental request, or when Artzila.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of Artzila.com, third parties or the public at large.
Your account is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have ﬁnished accessing your account.
5. BUSINESS TRANSITIONS
If Artzila.com, or substantially all of its assets were acquired, or in the event that Artzila.com goes out of business or enters bankruptcy, your personal information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Artzila.com may continue to use your personal information as set forth in this policy